Our Services:

ALERT!© Safety Program

ALERT! is fun and engaging. It is a program designed to encourage personal involvement in an existing safety program.

ALERT! is a person-centered safety system with teamwork at its core. ALERT! differs from other safety programs: it focuses on the individual, stresses their motivation for working safe, builds their skill at identifying hazards, estimating risks, and provides them with tools to work in teams to reduce or eliminate unacceptable risk.

ALERT! Builds people by showing them respect, recognizing their skills, knowledge and contribution as well as teaching them new skills. ALERT! is focused on "what's possible"

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Alert Implementation Guideline

Structured Listening ©

A very powerful, specialized listening technique that was created to understand what is happening in a company and why it is happening.

Root Cause Analysis & Solution Creation

Root Cause Analysis is a structured approach to problem solving. The process breaks down any problem into causal chains and creates a visual map of everything that contributes to the problem being analyzed. Root Cause clearly defines a problem so it can be communicated and eliminated. The solution creation process defines the desired outcome, creates measures and sets achievable targets.

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Rapid Fire RCA©

Rapid Fire RCA© is a structured approach to rapid problem solving. The process breaks down specific, focused problems into causal chains and creates a visual map of everything that contributes to the problem being analyzed. Rapid Fire RCA© allows people in small groups to quickly follow a structured approach to analyzing and eliminating a problem.

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Communications for Managers

Communications for Managers is designed to enable managers to recognize communication barriers and how to remove them. The program teaches a variety of listening techniques and explains positive reinforcing communication. Participants will recognize when and how to apply positive reinforcing communication as well as other methods covered in the program.

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Communications for Shop Floor

Communications for the shop floor is designed to break down existing communication barriers and to introduce effective methods of removing them. The program teaches a variety of practical, structured communication techniques designed for positive shop floor interaction. Participants will also be able to use a variety of listening techniques designed to enhance communication.

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Strategic Communications

Corporate communications aimed at removing barriers (being creative, asking for help, mutual respect, understanding each other and roles)

Team Facilitation

Guiding teams in applying RCA process, creating and following an agenda, applying a communication protocol, conflict resolution, recording meeting and action commitments.

Senior Management Team Building

Expert mentoring and coaching to coalesce senior managers into a functioning team involving ACM Inc and Associates.

Standard Operating Procedure Creation

A structured process for Operators, Supervisors and Managers to agree on job expectations and procedures to achieve them.

Custom Personnel Development Programs

Defining development needs, expectations and measures for success; creating materials and their delivery to the needs, achieve the expectations and measuring the outcomes.

5S for Operators

Training and facilitation for Operators and Supervisors to improve workstations, work performance and work safety.

Mistake Proofing

Training for Operator and Supervisor to apply a structured approach to identifying the sources of mistakes then creating methods to eliminate them.

Linearity and First Time Yield

Training for Operators and Supervisors on Linearity (metric related to meeting production schedules) and First Time Yield (metric related to eliminating re-work).